By using our website, you agree to the use of our cookies.
By using our website, you agree to the use of our cookies.

Managed Services

Managed Solutions for your Business

As experts in the full Microsoft stack of technologies, Syllogistic Group has identified the key areas of technology management that are vital to ensuring the most optimized Microsoft solution.

From implementing necessary updates and maintaining your applications, to monitoring for threats and administering ongoing education opportunities, we are here to help you operate your solution. We work to curate service offerings that provide businesses with the best supporting solutions that close out the full-cycle operation of planning, building, and operating the best customized Microsoft environment for your business.


Managed Services Elements

Monitoring

Your IT environments are not static. Their fluidity requires consistent monitoring for optimum health and performance of servers, operating systems, platforms, applications, and users. Our team provides this service through a number of our offerings.

Prevention

In addition to monitoring, we offer preventive services to help prevent threats and system compromises. Through activities such as patching, health checks, data backups and advisory services, we work behind the scenes seamlessly with your organization to ensure that your environment is safe, secure and running smoothly.

Management

All your managed services are delivered with the high-quality of service experience that Syllogistic Group is known for. On top of quarterly reviews, comprehensive reporting, and check-ins with you, we are also committed to continual education opportunities for your team through online events and our blog that is constantly updated with relevant material.

Administration

Day-to-day management of your IT environment is a full-time job. Let us manage this while you focus on your customers and your business’s core competencies. We can administer your user lifecycles, accounts, configurations, and upgrades. These tasks help to keep your environment optimized for performance without taxing your team.

Incident Support

When issues arise, our managed services team supports you at all levels. Our support center provides expert assistance to end-users directly. We also can coordinate with your in-house IT teams to provide guidance, and can quickly escalate issues with Microsoft, when needed.


Which Managed Services Packages Are Right For You?


System Health

System Health delivers expert guidance to protect and help to extract the maximum business value of your Microsoft technologies. Our experts provide peace of mind in the form of complete health and performance monitoring, patch services, customer service, and reporting for your IT environment. We layer that with our call center service to ensure that your business technologies are running safely and smoothly.
Components = Monitoring, Incident Support, Administration, Management

Cloud Management for Office 365

Cloud Management for Office 365 supports your organization’s Office 365 environment, after deployment and over time, to maximize use. Delivered by our expert technology professionals, we provide end-to-end platform management for all aspects of your Office 365 experience, including providing the required licenses directly. We manage your cloud; you manage your business.
Components = Monitoring, Administration, Management

Cloud Management for Azure

Syllogistic Group’s Cloud Management for Azure delivers a complete Azure solution, providing you with one partner for all of your Azure needs. Cloud Management for Azure caters to your Azure-related requirements by providing a core suite of scalable features that give you peace of mind and ensures your cloud investment will be optimized, managed, and protected.
Components = Monitoring, Administration, Management

Desktop Experience

The first and most vital touchpoint for every end-user is the desktop atmosphere. Syllogistic Group’s Desktop Experience service offering builds, maintains, and optimizes standard images across your organization. It includes delivering and monitoring monthly patch updates to images, and updates for drivers and additional task sequences; for example, software or scripts.
Components = Monitoring, Administration, Management

Technology Managed Services

Syllogistic Group’s IT Managed Services delivers full-service management of your technologies through certified professionals. IT Managed Service is a monthly per-user plan that includes end-to-end management of endpoints, mobile devices, servers, cloud environments, assets, and vendors. Our support team is available to you via phone, email, and instant messaging, whenever you need them.
Components = Monitoring, Proactive Services, Incident Support, Administration, Management

Recovery Experience

Recovery Experience provides a comprehensive recovery plan and a team of experts to help create, update, maintain, and execute the recovery plan. In the event where recovery is required, Syllogistic Group’s highly skilled team of experts are available to take that call. You can rest assured that your application would be available in case your data center is destroyed by any type of disaster.
Components = Proactive Services, Incident Support, Management